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Basically Bows & Bowties FAQs

1. RETURNS/EXCHANGES: Our online return/exchange policy is valid for 20 days from the date of your original purchase.
    • If 25 days have gone by since your purchase, unfortunately we can’t offer you a refund.
    • All refunds will accrue a 15% restocking fee and the return shipping will be the responsibility of the customer, not Basically Bows & Bowties.
    • Items not returned within the specified timeline or not in the condition outlined in the Return Policy, will be denied a refund or store credit.
    • To be eligible for a return, your item must be unused and in the same condition that you received it. Items must be in the original packaging, with any applicable tags attached. If the item was shipped in a box (ie shoes), the box must be in tact and may NOT be used to ship the item back to Basically Bows & Bowties (it must be in another package).
    • Original packaging (boxes for shoes) and any applicable tags must be attached for consideration of refund.
    • Exchanges are only offered for items that arrive damaged or are defective from the manufacturer.
    • If you are unhappy with an item you have purchased, purchased an incorrect size or color and want to return it for another item or color, we are happy to assist, but it will be treated as a return and applicable shipping charges and restocking fees will apply.
    • Several types of goods are NOT returnable/NOT exchangeable: Seasonal items, hair bows, underwear, sale items, gift cards, special/custom orders, preorder items and presale items.
  • For more information or for information regarding the RMA process, please visit our Returns/Exchanges Page

2. Shipping

    • In-stock orders placed by Noon Pacific time typically ship same day.
    • Please note that shipping times are ESTIMATED by Shopify. The only shipping service with a guaranteed delivery date is UPS Next Day or UPS 2 Day. All other shipping services shown at checkout have "expected or estimated" delivery date and are NOT guaranteed.
    • Expected delivery times (pending no weather or delivery issues) are estimated and not guaranteed:
      • USPS Express: 1-3 business days (excludes holidays and weekends)
      • USPS Priority: 3-5 business days (excludes holidays and weekends)
      • USPS Ground Advantage: 7-10 business days (excludes holidays and weekends)
      • Please note that during holidays and weather events, extended shipping delays may occur and Basically Bows and Bowties LLC is not held liable for delayed packages.
    • Basically Bows & Bowties is not held liable if an item takes longer to delivered once in the possession of the carrier.
    • If your package goes missing during transit, and all search efforts have been exhausted by USPS, UPS, FedEx or DHL, please email info@BasicallyBows.com. 
    • Unfortunately, once a package is shown as delivered Basically Bows & Bowties is no longer responsible and can not help replace or refund lost packages however we do offer Guide Protection prior to checkout. 
    • We highly recommend adding Guide Package Protection to your order at checkout. Once an order has been placed, this service is not able to be added to an order (this is a Guide rule/guideline, not Basically Bows & Bowties).
    • Duties and Customs Fees are the responsibility of the recipient of the shipment. The recipient is responsible for paying duties and fees that are associated with any international order. How to pay: You will be notified by the customs authority or your shipping carrier about the amount due and when it needs to be paid.

 3. Can I cancel or change an order after it has been placed?

  • Once an order has been placed via the website, it can be challenging to fix an address, so please make sure the address is correct.
  • Canceling an order (prior to shipping or after it has been marked as shipped) will result in a 15% restocking fee (this covers the fees that are charged by Shopify)
  • Canceling an order for in-store pickup once it has been marked "Ready for Pickup" will result in a 15% restocking fee (this covers the fees that are charged by Shopify).

Hanukkah

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Cherished Moments 14K gold plated children's Star of David charm necklace with delicate chain and small star pendant.
Gold-plated children's Star of David charm necklace by Cherished Moments, featuring a delicate star pendant on a fine chain.
Cherished Moments

Cherished Moments 14K Gold Plated Children's Star of David Charm Necklace

$ 26.00

$ 26.00

In stock

Frosty Duo Nail Polish Set Two bottles of nail polish with bows in a 'Little Lady' branded box.
Frosty Duo Nail Polish Set Two nail polish bottles with bows on a white background, featuring 'Little Lady' branding.
Little Lady Products

Frosty Duo Nail Polish Set

$ 29.00

$ 29.00

In stock

In My Jammers Hanukkah Bears women's pajama set featuring festive bear prints on soft fabric.
In My Jammers Hanukkah Bears women's pajamas set with festive bear pattern, cozy sleepwear for holiday celebrations.
In My Jammers

In My Jammers Hanukkah Bears Women's Set

$ 84.00

$ 84.00

In stock

In My Jammers Hanukkah Bears Newborn Hat Baby hat with teddy bear and Hanukkah-themed designs on a white background
In My Jammers

In My Jammers Hanukkah Bears Newborn Hat

$ 15.00

$ 15.00

In stock

In My Jammers Hanukkah Bears Headband Headband with teddy bear design on a white background
In My Jammers

In My Jammers Hanukkah Bears Headband

$ 15.00

$ 15.00

In stock

Teleties Spiral Hair Coils Mix Pack: Drop It Like a Dreidel Mix Pack Hair Ties Blue hair ties stacked with a Teleties branded card on a white background
Teleties Spiral Hair Coils Mix Pack: Drop It Like a Dreidel Mix Pack Hair Ties Set of blue beaded bracelets with decorative ends on a transparent background
Teleties

Teleties Spiral Hair Coils Mix Pack: Drop It Like a Dreidel Mix Pack Hair Ties

$ 14.99

$ 14.99

In stock

Quincy Mae Bamboo Pajama Set - Hanukkah Children's pajama set with long-sleeve top and pants on a white background
Quincy Mae Bamboo Pajama Set - Hanukkah Baby in a white outfit with blue patterns lying on a beige surface surrounded by decorative elements.
Sale
Quincy Mae

Quincy Mae Bamboo Pajama Set - Hanukkah

$ 39.00 $ 23.40

$ 39.00 $ 23.40

In stock

Quincy Mae Bamboo Zip Footie - Hanukkah
Baby wearing a cream-colored knit hat and matching outfit sitting on a beige couch.
Sale
Quincy Mae

Quincy Mae Bamboo Zip Footie - Hanukkah

$ 39.00 $ 23.40

$ 39.00 $ 23.40

In stock

Medium Wee Ones Hanukkah Print Hair Bow on Clippie Large decorative bow with Hanukkah-themed design on a white background
Wee Ones

Wee Ones Hanukkah Print Hair Bow on Clippie

from $ 13.00

from $ 13.00

In stock

Pink Chicken Girls Adaline Dress - Colorful Menorahs Children's dress with Menorah pattern on a white background
Pink Chicken Girls Adaline Dress - Colorful Menorahs Young girl in a patterned dress standing in front of a blue door.
Sale
Pink Chicken

Pink Chicken Girls Adaline Dress - Colorful Menorahs

$ 108.00 $ 75.60

$ 108.00 $ 75.60

In stock

Iscream Corey Paige Bright Star Plush Shorts Blue and purple patterned shorts on a white background
Iscream Corey Paige Bright Star Plush Shorts Shorts with blue and purple abstract pattern on a white background
Iscream

Iscream Corey Paige Bright Star Plush Shorts

$ 31.00

$ 31.00

In stock

Jollity & Co Festival of Lights Mini Puzzle Box of Jigsaw Puzzle with Hanukkah-themed illustrations on a white background
Product packaging with colorful Hanukkah-themed design on a white background
Jollity & Co

Jollity & Co Festival of Lights Mini Puzzle

$ 14.00

$ 14.00

In stock

Jollity & Co Festival of Lights Sticker Set Colorful Hanukkah-themed stickers on a light blue background
Jollity & Co Festival of Lights Sticker Set Colorful Hanukkah card with decorative elements on a blue background
Jollity & Co

Jollity & Co Festival of Lights Sticker Set

$ 7.00

$ 7.00

In stock

Angel Dear Long Sleeve Loungewear Set - Hanukkah Pink Children's onesie with festive pattern on a white background
Angel Dear Long Sleeve Loungewear Set - Hanukkah Pink Children's long-sleeve shirt with colorful patterns on a white background
Angel Dear

Angel Dear Long Sleeve Loungewear Set - Hanukkah Pink

$ 42.00

$ 42.00

In stock

Angel Dear Long Sleeve Loungewear Set - Hanukkah Blue Children's pajama set with Hanukkah-themed design on a white background
Angel Dear Long Sleeve Loungewear Set - Hanukkah Blue Children's long-sleeve shirt with festive design on a white background
Angel Dear

Angel Dear Long Sleeve Loungewear Set - Hanukkah Blue

$ 42.00

$ 42.00

In stock

Angel Dear Footie with Zipper - Hanukkah Blue Baby onesie with colorful pattern on a white background
Angel Dear Footie with Zipper - Hanukkah Blue Baby onesie with Hanukkah-themed design on a white background
Angel Dear

Angel Dear Footie with Zipper - Hanukkah Blue

$ 38.00

$ 38.00

In stock

Pip Pop Post Earrings - Star of David Gold star-shaped earrings on a white background
Pip Pop Post Earrings - Star of David Close-up of a person wearing gold star-shaped earrings.
Pip Pop Post

Pip Pop Post Earrings - Star of David

$ 22.00

$ 22.00

In stock

First Festivals: Hanukkah: A Lift-the-Flap Book Board Book Book cover of 'Hanukkah' with a family around a table celebrating Hanukkah, featuring a colorful Menorah.
First Festivals: Hanukkah: A Lift-the-Flap Book Board Book Illustration of a family in a kitchen preparing latkes and sufganiyot for Hanukkah.
Hachette

First Festivals: Hanukkah: A Lift-the-Flap Book Board Book

$ 8.99

$ 8.99

In stock

Charm It! Gold Menorah Charm, Charm It!, All Things Holiday, cf-type-charms-&-pendants, cf-vendor-charm-it, Chanukah, Charm Bracelet, Charm It Charms, Charm It!, Charms, Girls Hanukkah, Hanuk
Charm It! Gold Menorah Charm, Charm It!, All Things Holiday, cf-type-charms-&-pendants, cf-vendor-charm-it, Chanukah, Charm Bracelet, Charm It Charms, Charm It!, Charms, Girls Hanukkah, Hanuk
Charm It!

Charm It! Gold Menorah Charm

$ 7.00

$ 7.00

In stock

Charm It! Gold Glitter Dreidel Charm, Charm It!, All Things Holiday, cf-type-charms-&-pendants, cf-vendor-charm-it, Chanukah, Charm Bracelet, Charm It Charms, Charm It!, Charms, Dreidel, Girl
Charm It! Gold Glitter Dreidel Charm, Charm It!, All Things Holiday, cf-type-charms-&-pendants, cf-vendor-charm-it, Chanukah, Charm Bracelet, Charm It Charms, Charm It!, Charms, Dreidel, Girl
Charm It!

Charm It! Gold Glitter Dreidel Charm

$ 7.00

$ 7.00

In stock

Charm It! Gold Hanukkah Stretch Bead Bracelet, Charm It!, All Things Holiday, Bracelet, cf-type-bracelets, cf-vendor-charm-it, Chanukah, Charm Bracelet, Charm It!, Charm It! Bracelet, Christm
Charm It! Gold Hanukkah Stretch Bead Bracelet, Charm It!, All Things Holiday, Bracelet, cf-type-bracelets, cf-vendor-charm-it, Chanukah, Charm Bracelet, Charm It!, Charm It! Bracelet, Christm
Charm It!

Charm It! Gold Hanukkah Stretch Bead Bracelet

$ 12.00

$ 12.00

In stock

Pip Pop Post Star of David Necklace
Pip Pop Post Star of David Necklace
Pip Pop Post

Pip Pop Post Star of David Necklace

$ 28.00

$ 28.00

In stock

Pink Chicken Baby Bamboo Romper - Peaceful Hanukkah
Pink Chicken Baby Bamboo Romper - Peaceful Hanukkah
Sale
Pink Chicken

Pink Chicken Baby Bamboo Romper - Peaceful Hanukkah

$ 58.00 $ 40.60

$ 58.00 $ 40.60

In stock

Super Smalls, Super Smalls 8 Nights of Hanukkah Lip Balm Necklace - Basically Bows & Bowties
Super Smalls, Super Smalls 8 Nights of Hanukkah Lip Balm Necklace - Basically Bows & Bowties
Super Smalls

Super Smalls 8 Nights of Hanukkah Lip Balm Necklace

$ 34.00

$ 34.00

In stock

Iscream Hanging Menorah Plush
Iscream Hanging Menorah Plush
Iscream

Iscream Hanging Menorah Plush

$ 37.00

$ 37.00

In stock

Sweet Wink Hanukkah Doodle Long Sleeve Tee - White
Sweet Wink Hanukkah Doodle Long Sleeve Tee - White
Sweet Wink

Sweet Wink Hanukkah Doodle Long Sleeve Tee - White

$ 32.00

$ 32.00

In stock

Sweet Wink Hanukkah Blush Pink Tutu
Sweet Wink Hanukkah Blush Pink Tutu
Sweet Wink

Sweet Wink Hanukkah Blush Pink Tutu

$ 38.00

$ 38.00

In stock

Sweet Wink Hanukkah Long Sleeve Tutu Bodysuit
Sweet Wink Hanukkah Long Sleeve Tutu Bodysuit
Sweet Wink

Sweet Wink Hanukkah Long Sleeve Tutu Bodysuit

$ 46.00

$ 46.00

In stock

King Wee Ones Embroidered Grosgrain Hair Bow on Clippie - Menorah
Medium Wee Ones Embroidered Grosgrain Hair Bow on Clippie - Menorah
Wee Ones

Wee Ones Embroidered Grosgrain Hair Bow on Clippie - Menorah

from $ 16.00

from $ 16.00

In stock

Wee Ones Menorah Hair Clip
Wee Ones

Wee Ones Menorah Hair Clip

$ 10.00

$ 10.00

In stock

Hanukkah Lights Board Book
Penguin Random House

Hanukkah Lights Board Book

$ 6.99

$ 6.99

In stock

Baby's First Hanukkah (Baby's First Holidays) Board Book
Baby's First Hanukkah (Baby's First Holidays) Board Book
Penguin Random House

Baby's First Hanukkah (Baby's First Holidays) Board Book

$ 6.99

$ 6.99

In stock

Chaser Hanukkah Time Tee
Chaser Hanukkah Time Tee
Chaser

Chaser Hanukkah Time Tee

$ 48.00

$ 48.00

In stock

Chaser Menorasuarus Crew Neck Tee
Chaser Menorasuarus Crew Neck Tee
Chaser

Chaser Menorasuarus Crew Neck Tee

$ 48.00

$ 48.00

In stock

Tweenstyle Satin Loungewear Set - Dreidel, Tweenstyle, Boys Hanukkah, Chanukah, Chanukah Pajamas, Dreidel, Girls Hanukkah, Hanukkah, Hanukkah Pajamas, Happy Hanukkah, Loungewear, Pajama Set,
Sale
Tweenstyle

Tweenstyle Satin Loungewear Set - Dreidel

$ 60.00 $ 42.00

$ 60.00 $ 42.00

In stock

Sweet Wink Menorah Hanukkah Clip, Sweet Wink, All Things Holiday, cf-type-clip, cf-vendor-sweet-wink, Girls Hanukkah, Hair Bow, Hanukkah, Hanukkah Hair Bow, Happy Hanukkah, Menorah, Reindeer
Sweet Wink

Sweet Wink Menorah Hanukkah Clip

$ 10.00

$ 10.00

In stock

Sweet Wink Hanukkah Fun Tutu, Sweet Wink, All Things Holiday, cf-size-0-12m-small, cf-size-1-2y-med, cf-size-2-4y-large, cf-size-4-6y-xl, cf-size-6-8y-xxl, cf-type-tutu, cf-vendor-sweet-wink,
Sweet Wink

Sweet Wink Hanukkah Fun Tutu

$ 38.00

$ 38.00

In stock

Sweet Wink Hanukkah Fun L/S Tee, Sweet Wink, cf-size-12-18-months, cf-size-2t, cf-size-3t, cf-size-4t, cf-size-5-6y, cf-size-7-8y, cf-size-9-10y, cf-type-tee, cf-vendor-sweet-wink, Chanukah,
Sweet Wink

Sweet Wink Hanukkah Fun L/S Tee

$ 32.00

$ 32.00

In stock

KicKee Pants Pearl Blue Menorahsaurus Footie with 2 Way Zipper, KicKee Pants, All Things Holiday, cf-size-0-3-months, cf-size-3-6-months, cf-size-6-9-months, cf-size-newborn, cf-type-footie,
Sale
KicKee Pants

KicKee Pants Pearl Blue Menorahsaurus Footie with 2 Way Zipper

$ 36.50 $ 25.55

$ 36.50 $ 25.55

In stock

Little Latke Lover L/S Bodysuit, Sweet Wink, Boys Hanukkah, cf-size-6-12-months, cf-type-onesie, cf-vendor-sweet-wink, Chanukah, First Hanukkah, Hanukkah, Hanukkah Boy, Hanukkah Onesie, JAN23
Little Latke Lover L/S Bodysuit, Sweet Wink, Boys Hanukkah, cf-size-6-12-months, cf-type-onesie, cf-vendor-sweet-wink, Chanukah, First Hanukkah, Hanukkah, Hanukkah Boy, Hanukkah Onesie, JAN23
Sweet Wink

Little Latke Lover L/S Bodysuit

$ 29.00

$ 29.00

In stock

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In-Stock orders placed before Noon PDT typically ship same day

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